Mar 20
Communicating Well

Colleagues, here we go. Effective Monday, March 23, we have been asked to teach our courses using alternative delivery options. We appreciate that looks different for everyone, and we are all starting from different places. Nonetheless, today we are sharing some tips for communicating well with students. 

The bottom line: Communicate early and often.

  • Forward your office number to another number or update your voicemail message remotely. Indira Marcoux provided these steps: Dial 204-632-2200 and press *, enter your ID (4-digit extension) followed by #, enter your password followed by # and then follow ​the prompts. I did it yesterday and it worked well!

  • If you're using WebEx, how about establishing virtual office hours? Shannon Derksen in Teacher Education has notified her students of when she will be hosting virtual office hours within her WebEx “room" each week. She provided the link to students and they can join the "room" to chat or ask questions. This way she doesn't have to set up a separate meeting each time. Shannon created this quick screencast video to explain how.

How about within LEARN?

  • Email. You can easily email your entire class by clicking on Communication, then Classlist, then Email Classlist.
  • News: Post news items regularly, likely daily.
  • Videos: I just learned a unique tool in LEARN for making your news items more engaging and varied. Within a News Item, click on Insert Stuff, then choose Add Video Note. You can record and post a short (3 minutes or less) video in LEARN. How awesome!


What are your plans for communicating with students as we all prepare for Monday? Click sign in above, enter your RRC credentials and share your comment below. We can still have community with social distance!


I love the "three minute vi...

I love the "three minute video clip" available in the new feed.  Thanks for showing me!
Picture Placeholder: Shannon Derksen
  • Shannon Derksen
 on 3/20/2020 10:15 AM

Great tips! Thanks!

Great tips! Thanks!
Picture Placeholder: Roberta J Anderson
  • Roberta J Anderson
 on 3/20/2020 11:02 AM

These are great tips! When ...

These are great tips! When I was teaching online, one thing that really helped me was to let students know when to expect a response if they communicated with me (ie within 24 hrs during the week or 48 hrs on weekends, this is just one example). An online instructor is NOT a 24/7 job, so letting students know when to expect a response usually kept the inbox manageable and prevented getting multiple messages about the same thing.
Picture Placeholder: Nadine Ogborn
  • Nadine Ogborn
 on 3/20/2020 12:22 PM

Thanks again for sharing th...

Thanks again for sharing the video Shannon. And thank you for that excellent reminder Nadine about being clear about expectation. Excellent! Others? What are your plans for communicating with students as we prepare for Monday?
Picture Placeholder: Janine Carmichael
  • Janine Carmichael
 on 3/20/2020 3:33 PM

Shannon -- great video and ...

Shannon -- great video and very informative! I want to try Screen-o-matic now!
Picture Placeholder: Christine E Watson
  • Christine E Watson
 on 3/20/2020 5:29 PM